Introduction
This privacy policy for HooYia ("we," "our," or "us") describes how and why we may collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as visiting our website, interacting with us in any other way, including during sales, marketing, or events.
Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@e-hooyia.com.
Summary of Key Points
- Information We Collect
- How We Process Your Information
- Legal Basis for Processing
- Sharing Your Personal Information
- Retention of Your Information
- Protection of Your Information
- Your Privacy Rights
- Minor Users
- Updates to This Policy
- Contact Us
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register for the Services, express an interest in obtaining information about us or our products and services, participate in activities on the Services, or contact us in any other way.
The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include usernames, user IDs, emails, phone numbers, addresses and location, passwords, bank information, mobile payment information, and some information such as your IP address and browser characteristics, which are automatically collected.
2. How We Process Your Information
We process your information to provide you with Services, send marketing communications, administer operations, respond to requests, improve services, prevent fraud, and ensure legal compliance.
3. Legal Basis for Processing
We process personal information based on your consent, performance of a contract, legitimate interests, and compliance with legal obligations.
4. Sharing Your Personal Information
We do not sell or rent your personal information. We only share it with third parties with your consent, to comply with legal obligations, protect rights, execute contracts, or in corporate transactions. We also use Google Search analytics according to their privacy policy.
5. Retention of Your Information
We retain personal information for one year from your last interaction, unless longer retention is required by law.
6. Protection of Your Information
We implement security measures to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of your personal information. Bank and mobile payment info is encrypted.
7. Your Privacy Rights
You have rights to access, rectify, delete, or limit use of your personal information. These rights apply to all users and can be exercised via self-service or contacting support.
8. Minor Users
Our Services are intended for users 18+. We do not knowingly collect information from minors. If we learn otherwise, we delete it.
9. Updates to This Policy
We may update this policy periodically. Updated versions are effective immediately. Material changes may be notified via Platform or email. Review frequently.
10. Contact Us
If you have any questions or comments about this policy, contact our Data Protection Officer at contact@e-hooyia.com.
